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  • Services
    • SkinHealth Facial Treat
    • Permanent Makeup
    • PEMF
    • Intense Pulsed Light -IPL
    • Eyelash Extensions
    • Areola Tattoos
    • Microneedling
    • Waxing
    • IPL Hair Reduction
    • Dermaplaning
    • Paramed/Scar Camouflaging
    • Cosmetic Injections
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About Heather Polak Esthetics

A serene landscape featuring a tranquil lake surrounded by mountains and lush greenery under a clear blue sky.

Our Philosophy

Our Philosophy

Our Philosophy

We believe that beauty comes from within, which is why we emphasize promoting inner wellness and balance alongside enhancing outer beauty. Our commitment to quality shines through in our use of the highest quality products and techniques, including eyelash extensions, IPL hair reduction, and microneedling, to help our clients achieve thei

We believe that beauty comes from within, which is why we emphasize promoting inner wellness and balance alongside enhancing outer beauty. Our commitment to quality shines through in our use of the highest quality products and techniques, including eyelash extensions, IPL hair reduction, and microneedling, to help our clients achieve their beauty goals. What truly sets us apart is our dedicated staff; we genuinely care about our clients, their lives, and their needs. We adhere to a moral obligation to provide the best treatments and products available, including permanent makeup and skin health treatments, ensuring our clients enjoy beauty results that don’t wash down the drain.

A woman laying serenely while lash extensions are being performed with tweazers

Our Expertise

Our Philosophy

Our Philosophy

Our team of experienced estheticians and beauty professionals is dedicated to providing the best possible service to our clients. We take the time to understand your unique needs and preferences, working with you to create a personalized treatment plan that delivers results. Our caring team can perform a variety of services, including Med

Our team of experienced estheticians and beauty professionals is dedicated to providing the best possible service to our clients. We take the time to understand your unique needs and preferences, working with you to create a personalized treatment plan that delivers results. Our caring team can perform a variety of services, including Medical Grade Facials, IPL hair reduction, eyelash extensions, microneedling, scar revision, permanent makeup, massage, and A.R.T. for post-mastectomy patients, all aimed at enhancing your skin health.

Esthetics Services at Heather Polak

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Skin Health Facial Treatments

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Permanent Make-up

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Intense Pulse Light (IPL)

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Eyelash Extensions

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Areola Reconstructive Tattoos

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Microneedling

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PEMF

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Waxing

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IPL Hair Removal

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Dermaplaning

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Paramedical or Scar Camouflage

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Cosmetic Injections

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Our Team

Heather Polak - Owner and Founder

Heather Polak - Owner and Founder

Heather Polak - Owner and Founder

Smiling woman Heather Polak in a cozy indoor setting.

Heather grew up in Kelowna and always knew she loved making people feel and look more beautiful. With over 35 years of experience in the beauty industry, she has developed a passion for various skin health treatments. In 2006, while living on the East Coast of the United States, she began her career in permanent makeup and eyelash extensions. After undertaking advanced training in 2008 while working for two well-known physicians, she became one of the first artists to offer these services in Kelowna. In 2012, Heather decided to start her own business, focusing on enhancing clients' beauty through permanent makeup and other beauty services. In 2015, she attended the World Permanent Makeup conference in Amsterdam, Netherlands, where she trained with some of the best professionals in the permanent makeup field. By 2017, Heather had the honor of training with Stacie Rae Weir, the renowned founder of three-dimensional nipple tattooing, and she proudly joined the international ART team, a select group of talented artists from around the globe. Many plastic surgeons recommend Heather’s tattooing services, as she creates an environment where clients feel valued, safe, and comfortable. She truly appreciates her loyal clientele! When she’s not working, Heather enjoys Pilates, music, camping, and having fun with friends and family!

Tianna Daniel

Heather Polak - Owner and Founder

Heather Polak - Owner and Founder

Smiling woman with long dark hair in a black outfit indoors.

Tianna is a fully certified esthetician and expert in eyelash extensions and other skin health treatments. She proudly graduated as the valedictorian from MC College. After gaining 4 years of experience in the health and beauty industry, we were thrilled to welcome Tianna to our studio in 2020. 


During her time, Tianna worked closely with our previous Master Esthetician, which greatly expanded her knowledge across a variety of services, including IPL hair reduction and microneedling. She has a keen ability to analyze her clients' specific skin types, advising them on the best high-quality products and services tailored to their needs while helping them maintain a consistent skincare routine. 


Tianna offers exceptionally relaxing and therapeutic facials, along with IPL hair reduction and photo facials. She is also skilled in Dermaplaning, Microneedling, and various Waxing and Tinting services, ensuring clients receive the best care possible. 


Believing that beauty and health go hand in hand, Tianna's passion drives her to be creative in her approach with each individual client. She values the importance of open communication, which allows her to achieve exceptional and targeted results for everyone she serves. 


Tianna loves her career and her clients, always striving to provide the best experience along with amazing results. 


When she's not working, Tianna enjoys hiking, yoga, poetry, and spending quality time with her family and friends.

Kelly Kreutzer

Dr. Kaleb Falk, ND Inc.

Dr. Kaleb Falk, ND Inc.

Smiling woman in a black uniform, standing indoors with a blurred floral background.

Kelly is an experienced and seasoned expert in facial therapy treatments, skin care, and esthetics. With almost 25 years in the industry, Kelly has helped many clients navigate their skin journey with customized skin health treatments and plans. She takes a holistic approach to address each client’s unique needs. In addition to offering advanced treatments like FreezePen Cryotherapy for non-malignant lesion removal, Micro-needling, and Microdermabrasion, Kelly also provides services such as IPL hair reduction and eyelash extensions, along with Cold Light Therapy and Customized Facial protocols featuring the YonKa Paris skin line of products. Kelly’s dedication to high-quality care is reflected in her choice of premium efficacy skincare products, including YonKa Paris, GM Collin, Living Libations, and Jane Iredale Mineral Makeup. Her commitment to providing her clients with a truly excellent experience, including options like permanent makeup, makes Kelly a trusted professional in the industry. When Kelly is not taking care of her clients, she enjoys spending time with her husband of 32 years, their two grown children, and tending to her garden and the many flower beds at home.

Dr. Kaleb Falk, ND Inc.

Dr. Kaleb Falk, ND Inc.

Dr. Kaleb Falk, ND Inc.

Smiling bald man in blue medical scrubs with arms crossed.

Dr. Kaleb Falk is a graduate of the Boucher Institute of Naturopathic Medicine. He received his Bachelor of Science with a major in Neuroscience from the University of Lethbridge. Kaleb is a Naturopathic Doctor and cosmetic injection provider specializing in Botox therapy, Sculptra, and a variety of skin health treatments including eyelash extensions, IPL hair reduction, and microneedling. With over 10 years of experience in cosmetic injections, he strives to achieve natural-looking results, helping you look and feel your best through advanced techniques like permanent makeup. He is available by appointment. While his passion lies in cosmetics, the pride and joy of his life are his wife and their twins.

Booking and Cancellation Policy

Consultations:


We offer free consultations on all our services, including eyelash extensions, IPL hair reduction, microneedling, permanent makeup, and skin health treatments. First-time booking clients will be charged a $50 booking deposit, which will be applied to the cost of your treatment. This deposit is fully refundable if you cancel at least 24 hours in advance of your appointment.


Booking Appointments:


You can book appointments by phone, online, or in person. We recommend scheduling in advance to secure your preferred date and time for services like eyelash extensions and microneedling. Please arrive at least 15 minutes early to allow time for check-in and consultation.


Cancellation Policy:


We understand that plans can change. If you need to cancel or reschedule your appointment, please provide at least 24 hours' notice. Cancellations made less than 24 hours before the appointment will be charged 50% of the service fee for treatments such as IPL hair reduction and skin health treatments.

The Perfect Gift for Any Occasion

Call or visit to purchase your gift card Ph:250-808-8956

5 Star Testimonials From Our Happy Clients ...

Five gold stars on a golden bokeh background.

Reviews of the studio...

Heather grew up in Kelowna and always knew she loved making people feel and look more beautiful. With over 35 years of experience in the beauty industry, she has developed a passion for various skin health treatments. In 2006, while living on the East Coast of the United States, she began her career in permanent makeup and eyelash extensions. After undertaking advanced training in 2008 while working for two well-known physicians, she became one of the first artists to offer these services in Kelowna. In 2012, Heather decided to start her own business, focusing on enhancing clients' beauty through permanent makeup and other beauty services. In 2015, she attended the World Permanent Makeup conference in Amsterdam, Netherlands, where she trained with some of the best professionals in the permanent makeup field. By 2017, Heather had the honor of training with Stacie Rae Weir, the renowned founder of three-dimensional nipple tattooing, and she proudly joined the international ART team, a select group of talented artists from around the globe. Many plastic surgeons recommend Heather’s tattooing services, as she creates an environment where clients feel valued, safe, and comfortable. She truly appreciates her loyal clientele! When she’s not working, Heather enjoys Pilates, music, camping, and having fun with friends and family!

Reviews of Heather...

Tianna is a fully certified esthetician and expert in eyelash extensions and other skin health treatments. She proudly graduated as the valedictorian from MC College. After gaining 4 years of experience in the health and beauty industry, we were thrilled to welcome Tianna to our studio in 2020. 


During her time, Tianna worked closely with our previous Master Esthetician, which greatly expanded her knowledge across a variety of services, including IPL hair reduction and microneedling. She has a keen ability to analyze her clients' specific skin types, advising them on the best high-quality products and services tailored to their needs while helping them maintain a consistent skincare routine. 


Tianna offers exceptionally relaxing and therapeutic facials, along with IPL hair reduction and photo facials. She is also skilled in Dermaplaning, Microneedling, and various Waxing and Tinting services, ensuring clients receive the best care possible. 


Believing that beauty and health go hand in hand, Tianna's passion drives her to be creative in her approach with each individual client. She values the importance of open communication, which allows her to achieve exceptional and targeted results for everyone she serves. 


Tianna loves her career and her clients, always striving to provide the best experience along with amazing results. 


When she's not working, Tianna enjoys hiking, yoga, poetry, and spending quality time with her family and friends.

Reviews of Tianna...

Kelly is an experienced and seasoned expert in facial therapy treatments, skin care, and esthetics. With almost 25 years in the industry, Kelly has helped many clients navigate their skin journey with customized skin health treatments and plans. She takes a holistic approach to address each client’s unique needs. In addition to offering advanced treatments like FreezePen Cryotherapy for non-malignant lesion removal, Micro-needling, and Microdermabrasion, Kelly also provides services such as IPL hair reduction and eyelash extensions, along with Cold Light Therapy and Customized Facial protocols featuring the YonKa Paris skin line of products. Kelly’s dedication to high-quality care is reflected in her choice of premium efficacy skincare products, including YonKa Paris, GM Collin, Living Libations, and Jane Iredale Mineral Makeup. Her commitment to providing her clients with a truly excellent experience, including options like permanent makeup, makes Kelly a trusted professional in the industry. When Kelly is not taking care of her clients, she enjoys spending time with her husband of 32 years, their two grown children, and tending to her garden and the many flower beds at home.

Reviews of Kelly...

Dr. Kaleb Falk is a graduate of the Boucher Institute of Naturopathic Medicine. He received his Bachelor of Science with a major in Neuroscience from the University of Lethbridge. Kaleb is a Naturopathic Doctor and cosmetic injection provider specializing in Botox therapy, Sculptra, and a variety of skin health treatments including eyelash extensions, IPL hair reduction, and microneedling. With over 10 years of experience in cosmetic injections, he strives to achieve natural-looking results, helping you look and feel your best through advanced techniques like permanent makeup. He is available by appointment. While his passion lies in cosmetics, the pride and joy of his life are his wife and their twins.

Reviews of Kaleb...

Kaleb is very efficient and targeted. I received a thorough consultation where I learned about various skin health treatments, including eyelash extensions, IPL hair reduction, and microneedling options, along with their prices. I loved the natural looking results of my Botox treatment. I will be back again for more services, including permanent makeup.

Frequently Asked Questions

Please reach us at heatherpolakinfo@gmail.com if you cannot find an answer to your question.

We recommend getting a facial every 4-6 weeks to maintain healthy, glowing skin. However, the frequency of facials may vary depending on your skin type and concerns. Our estheticians can help determine the best schedule for you.


Permanent make-up is also known as Intradermal Micropigmentation and cosmetic tattooing. It is a revolutionary method of skillfully depositing colour pigment into the dermal layer of skin to simulate natural looking or well defined make-up.

This process is a selective art form of traditional tattooing whereby the natural features of the face are enhanced and defined in the form of eyebrows, eyeliner, and lipliner/ lip colour. This technique is medically proven and scientifically designed to be safe.


Women who have difficulty applying make-up because of visual or physical limitations.
Women with active lifestyles who want to save time and the inconvenience of applying make-up daily.
Women who are allergic to cosmetics.
Women who shed their make-up easily due to oily skin or watery eyes.
Men and women who have scars from surgery or trauma.
Men and women who have light, sparse or no eyebrows or eyelashes.


In most cases discomfort is minimal. Procedures are performed using the most effective topical anesthetics available.


Unlike a tattoo, the coloured pigment used is meant to gradually fade over a period of two to five years. The length of time varies from person to person due to several factors such as the colour used, sun exposure and your bodies natural metabolism. 


Using tattooing camouflage techniques, we can assist both men and woman with hair loss concerns providing natural and unnoticeable corrections.


We offer IPL treatments, microneedling, and other options for pigmentation marks, sun spots and age spots.


Intense Pulsed Light (IPL) is a non-invasive treatment (a wand is passed over the skin) that uses high intensity pulses of visible light. IPL can be utilized for many treatments including hair removal or to improve the appearance of various skin conditions. The light emitted is attracted and absorbed by chromophores (specific cells). By triggering different chromophores, the IPL is able to treat many skin conditions such as wrinkles, rosacea, acne, and hyperpigmentation. 


Intense Pulsed Light (IPL) hair removal is an effective, safe method of removing unwanted hair and can be used to treat most areas on the body or face. Compared with other methods such as electrolysis and waxing, IPL hair removal is less painful and less invasive. The number of sessions needed depends on density growth cycle of hair. IPL uses a broad spectrum visible light which can more effectively treat lighter (blonde/grey) hairs, as opposed to traditional laser hair removal targeting only dark, course hairs. Contrary to common myth, IPL nor any procedure will cause hair to grow back darker or fuller.


Contrary to common myth, IPL, waxing, microneedling, dermaplaning, nor any procedure will cause hair to grow back darker, thicker or stubbly. 


Dermaplaning is a medical grade resurfacing treatment that uses a medical instrument to precisely plane the skin’s surface, removing dead skin cells and peach fuzz. The improvements to skin texture and tone – without sensitivity or downtime – are what makes this treatment a cult favourite amongst beauty enthusiasts.

Enjoy instantly smooth, luminous skin with the ease of a quick, comfortable and relaxing dermaplaning treatment. Our expert practitioners are here to help you realize noticeable improvements to your skin with dermaplaning: fine lines are smoothed, pores refined and textural irregularities are diminished. With continuous treatments, the fine vellus hairs that are trimmed down may become even finer.


Microneedling (Dermaroller) is a minimally invasive treatment that stimulates growth of collagen and elastin, leaving you with youthful-looking skin!

Microneedling uses a small, hand-held instrument with tiny needles that penetrate the skin at various levels. These micro-injuries allow the skin to heal and repair itself, and new collagen and elastin to form while breaking down old collagen.

This treatment has many skin benefits, including treating acne scars, stretch marks, wrinkles, fine lines, enlarged pores, and uneven skin texture.


At HPE we utilize the Xtreme Lashes Semi-Permanent Eyelash Extensions product and procedure.  Xtreme Lashes are single strands of synthetic lashes that are applied one by one to your own natural lashes. Each synthetic strand is tapered at the tip with a thick base and curled to replicate a natural lash. Xtreme Lashes are meticulously and delicately attached one lash extension to one natural lash at a time for a total of 70 to 120 lash extensions per eye. 

The procedure typically takes anywhere from 1 ½ hours to 2 hours, depending on the expertise of the lash stylist and the number of lashes being applied per eye. Clients are comfortably reclined on an esthetic bed with their eyes closed, and lower lashes are covered to prevent the top lashes from adhering to the bottom lashes. The procedure is non-invasive, painless and so relaxing that clients typically fall asleep!

During the application, the Xtreme Lashes Lash Stylist will isolate one natural lash and attach one Xtreme Lashes lash extension to the isolated hair about 1mm from the eyelid so that none of the eyelash extensions actually touch the skin or stick to each other. Extensions are adhered using one of the Xtreme Lashes High Performance adhesives—the safest and longest-lasting line of adhesives developed specifically for the Xtreme Lashes Eyelash Extension procedure.


The Xtreme Lashes Semi-Permanent Eyelash Extensions product and procedure can last indefinitely with 45 minute refills every 2-3 weeks. Like your scalp hair, natural eyelashes grow and shed in a cycle, which is typically about 60 days (2 months). When a natural eyelash matures and falls out, a new eyelash has already been growing and quickly replaces it.

People typically shed between 1 and 5 natural lashes each day, depending on their individual growth cycles. When properly applied, an Xtreme Lashes extension will remain in place until the natural lash on which it rests falls out. Refills are necessary to replenish the fallen hairs and maintain the look.


Video Tour of Our Studio

Welcome to Heather Polak Esthetics Studio, where we specialize in enhancing your beauty through various services, including eyelash extensions, IPL hair reduction, microneedling, permanent makeup, and skin health treatments.

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    Heather Polak Esthetics Inc.

    1980 Cooper Road, Unit 110, Kelowna, BC

    HeatherPolakInfo@gmail.com

    Hours

    Mon

    09:00 a.m. – 04:30 p.m.

    Tue

    09:00 a.m. – 05:00 p.m.

    Wed

    09:00 a.m. – 05:00 p.m.

    Thu

    09:00 a.m. – 05:00 p.m.

    Fri

    09:00 a.m. – 05:00 p.m.

    Sat

    09:00 a.m. – 03:00 p.m.

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    Closed

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    Heather Polak Esthetics Inc.

    1980 Cooper Road, Unit #110, Kelowna, British Columbia V1Y 8K5, Canada

    Phone: 250-808-8956

    Copyright © 2024 Heather Polak Esthetics Inc. - All Rights Reserved.

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